Requirements and search: We were so happy with the service we received from Elaine. It was the first time we were buying a property and frankly the whole process was very stressful and disheartening. However Elaine kept us trucking on and never let the momentum stop.
Outcome: We first heard of the house we bought via email from Elaine late Friday afternoon on the last day of our holiday in Japan. From our initial conversation with Elaine to actually purchasing the property was around 15 hours from start to finish (and that included flying back form Tokyo). Crazy! She had the lawyer review the contract on Friday night and a building/pest inspector waiting for us the next morning ahead of the auction.
Also, we really appreciate her staying fully engaged up to settlement as if she hadn't been we would have had a few issues around the final inspection and the state of the property. Luckily for us she took the time to touch base with us and the estate agents as well as have a friendly word with the owners when we saw the house hadn't been cleaned as it should be.
Recommend: We are both over the moon with the outcome and wouldn’t hesitate to recommend Elaine!
Dav and Alana
First home buyers, Newtown